Refund policy

We do not offer exchange in sizes for all items on our website as all products are made on order. Please note that the product is one of a kind and shall not be exchanged or returned at any stage. Therefore, we request you to go through the measurements chart carefully. However, in case of alterations, we will be happy to assist you. 


Our return policy is shown below. This policy is applicable for all orders. Kindly read our terms and conditions for returns before placing the order.


Terms & Conditions


In order to successfully complete your return, the following terms and conditions apply.

As our products are customised, returns are available only for damaged and defective fabrics or stitch.

In case you have received a damaged or a defective product, please notify the customer care team via email or call, on the same day of delivery, with the snapshot of the product. The snapshot should show the product in full with tags and also clearly show the defect or damage. In the event that you are claiming a defect for minor colour or shade variations in the product, your return request will be rejected.

If you are sending the product yourself, it must be delivered to our office within 7 days and you must send it only if your request is approved.

All returned items must be unused, unwashed, without any evidence of perfume use and must be returned with original tags and packaging in place. If we find that the returned items are in breach of this, they will be shipped back to you.

The quality control team will take the final call on returned items and their decision on this matter is final.